Effective Date: 15 October 2025
Website: www.thrivewithrupali.com
Owner / Provider: Rupali Lamba
- Acceptance of Terms
By accessing or purchasing any service on this website, you agree to abide by these Terms and all applicable laws of the United Arab Emirates (UAE). If you do not agree, do not use this site or make any payment.
- Nature of Services
This website provides holistic health coaching, genomic wellness consulting, and related educational resources. All services are for educational and informational purposes only and do not constitute medical, therapeutic, or psychological advice, diagnosis, or treatment. Always consult a qualified healthcare provider before making any significant changes to your medical, dietary, or lifestyle habits.
- Client Responsibility
You understand that your results depend on your own effort, consistency, and adherence to the guidance. Rupali Lamba makes no guarantees regarding specific outcomes (such as weight loss, energy, or health improvement).
- Payments & Refunds (see also Section 13)
- All payments must be made in full prior to the start of any coaching session, program, or digital product access.
- Payments are processed via Stripe through encrypted systems.
- Once a session or program has commenced (you have accessed or attended part of it), refunds generally will not be granted, except to the extent required under UAE Law.
- For cancellations or rescheduling, refer to Section 13 below.
- Payment Security & Financial Disclaimer
Your financial and personal data are handled under strict security and privacy standards under UAE laws.
- All card transactions are encrypted (SSL / TLS).
- The website and its systems do not store full credit card numbers.
- Payments are processed only through Stripe or other secure providers.
- By making a payment, you represent that you are the authorized cardholder and agree to any applicable fees or charges.
- Confidentiality
All personal, health, and genomic information you share is treated as strictly confidential. It will not be disclosed without your written consent unless required by law or a court order in the UAE.
Processing of this data follows the site’s Privacy Policy.
- Intellectual Property
All content on this website (text, graphics, videos, downloadable materials) is the intellectual property of Rupali Lamba. You may not reproduce, distribute, or publish the content without written permission.
- Limitation of Liability
Participation in coaching is voluntary. To the fullest extent allowed by UAE law, Rupali Lamba and associated parties are not liable for any direct, indirect, incidental, or consequential damages arising from your use, reliance, or misconduct. Her total liability to you is limited to the amount you paid for the specific service in question.
- Website Use & Conduct
You agree to use the website in a lawful and ethical manner. Misuse, hacking, or interference may result in immediate suspension and possible legal action under UAE laws.
- Changes to Terms
I reserve the right to update or modify these Terms at any time. The most recent version will be posted on the website. Continued use constitutes acceptance of any changes.
- Governing Law & Jurisdiction
These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be submitted to the Courts of Dubai.
- Contact Information
If you have questions or concerns, contact: Email: support@thrivewithrupali.com
Website: www.thrivewithrupali.com
- Refund Policy
13.1 Rescheduling by Client
- You may reschedule only one (1) session per program by written notice (e.g. email) at least 48 hours before the scheduled time.
- If done within the allowed timeframe, you may reschedule without penalty.
- Rescheduling less than that notice may be forfeited (no refund), unless otherwise agreed in writing.
13.2 No Refund Once Service Has Begun
- Once you access or participate in a session or program, refunds are generally not applicable.
- Partial refunds may be considered only in exceptional cases, at my sole discretion, and will be documented in writing.
13.3 Refund Processing
- Approved refunds will be issued via the original payment method within 14 business days.
- Any bank or transaction fees are non-refundable unless otherwise agreed.